Terms of service

 

Payment and Pricing

  • All payments should be made directly to MD Bioproducts. 
  • All returns and warranties are granted by MD Bioproducts.

All prices are subject to change without notice. Payment terms are net thirty (30) days from date of invoice. You will only be charged for products shipped. Products placed on back order will be charged when shipped. A 1.5% monthly late charge on account balances over 10 days past due will be added to invoices from date of shipment.

If you place an order and fail to fulfill the terms of payment, MD Bioproducts may without prejudice to any other lawful remedy defer further shipments and/or cancel any order. If MD Bioproducts must pursue collection of any amounts due, the customer will pay all costs of collection, including reasonable attorneys’ fees.

MD Bioproducts does not agree to, and is not bound by, any other terms or conditions (such as terms in a purchase order) that have not been expressly agreed to in writing signed by a duly authorized officer of MD Bioproducts.

Freight

Because of the nature of MD Bioproducts products, we are unable to ship to a home address or PO Box. MD Bioproducts reserves the right to ship orders via the best method which will insure the stability of the product, minimize freight costs and allow efficient order tracking. Freight charges are added to a customers invoice. If a client requests shipping via their own shipping courier and account, a handling fee is added.

Returns

No returns can be accepted without prior approval by MD Bioproducts and issuance of a return authorization number (RAN). Only unopened merchandise may be returned. MD Bioproducts must be notified within 10 days of delivery of an order if customer wishes to return the product. Unless the return results from a valid warranty claim, all shipping costs and a 20% handling fee for the authorized return will be paid by the customer. Product must be received by MD Bioproducts within seven (7) days after return has been authorized. In certain cases, such as a return of dated material or shipments involving special handling, an additional fee may be required. No return of custom products will be authorized if product meets specifications agreed upon prior to shipment.

Limited Warranty

MD Bioproducts warrants, to the original purchaser only, that the products listed in the catalog and website are of the composition and purity described therein at the time that they are delivered to the purchaser. Buyer's exclusive remedy under this warranty is limited to replacement of unused product with product meeting the catalog description or, at MD Bioproducts’ sole discretion, refund of the amount paid for the product. Purchaser must promptly report any warranty claims. Statements made about products by MD Bioproducts’ sales persons or MD Bioproducts’ distributors do not constitute warranties and should not be relied upon by buyer. MD Bioproducts DISCLAIMS ANY EXPRESS OR IMPLIED WARRANTIES OR REPRESENTATIONS EXCEPT THE EXPRESS WARRANTY CONTAINED IN THIS PARAGRAPH. THIS DISCLAIMER INCLUDES THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. The entire risk of performance of the purchased product is assumed by buyer. MD Bioproducts shall not be liable for indirect, special or consequential damages resulting from use of the product.