Privacy Policy

Our Commitment to Privacy

MD Biosciences is in observance of the data protection updates as per the EU General Data Protection Regulations (GDPR) for privacy protection. Please read our Privacy Policy carefully to get a clear understanding of how we collect, use, protect or otherwise handle your personal information in accordance with our website.

If you have any questions or concerns about our use of your personal information, please contact us using the contact details provided at the bottom of this Privacy Policy Notice.

Who We Are

MD Biosciences develops and provides products for use in the inflammation, autoimmune, neurology, immunology, endocrinology and metabolic disorders research fields. We supply antibodies, cell culture reagents, ELISAs and peptides to the academic, pharmaceutical, biotech, and government communities.

The Information We Collect

1. Inquiries and Orders

This notice applies to all information collected or submitted on the MD Biosciences website. On some pages, you can order products, make requests, and register to receive materials. We use the information you provide about yourself when placing an order or making an inquiry only to complete that order or respond to your inquiry. We do not share this information with outside parties.

Please note that the provision of some information will be necessary in order for us to process your order. For example, we need your address to be able to send you the product you ordered. Our online forms clearly identify which fields are required for us to complete the transaction. If you don’t provide this information to us, we will not be able to complete the transaction.

We never use or share the personally identifiable information provided to us without providing you an opportunity to opt-out or otherwise prohibit unrelated uses.

The types of personal information collected are:

  • Name
  • Company
  • Address
  • Email address
  • Phone number

2. Customer Relations and Marketing

You will receive marketing communications from us if you have requested information or purchased products from us or have provided us with your details when you contacted our customer service teams. We also process data that you voluntarily provide to us, including but not limited to, information while attending life science congresses or events or from related networking organizations.

We process your personal data - your contact information- in order to provide you with a satisfactory customer management experience (such as a sales transaction follow-up or to process your inquiries). For this purpose, we also process your personal data to develop our client relationship in order to provide you with individualized content and to assess your needs as a customer. Generally, we will use collected information to inform you about our new products and events.

We only want to provide you with marketing communications if you want to hear from us.  If you don’t want to receive such communications, you can:

  • click on the “unsubscribe” link at the bottom of every marketing e-mail we send you.
  • select the type of marketing communications you would like to receive (or none at all by checking the relevant fields at the bottom of every marketing e-mail we send you).
  • contact us using the contact details provided at the bottom of this Privacy Policy Notice.

Once you do this, we will update your profile to ensure that you don’t receive any further marketing messages.  Please note that stopping marketing messages will not stop any service communications (such as order updates) or requests for feedback.

3. Browsing our website

Cookies are small files that a site or its service provider transfers to your computer's hard drive through your Web browser (if you allow cookies on your internet browser) that enables the site's or service provider's systems to recognize your browser and capture and remember certain information. For instance, we use cookies to help us remember and process the items on your online order form. 

You can choose to have your computer alert you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser (e.g. Internet Explorer, Safari, Firefox) settings. Each browser is a little different, so look at your browser's Help Menu to learn the correct way to enable or disable cookies.

4. Third Party Disclosure

We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information.

5. Links to other Websites

Our website may contain links to third party websites. If you follow a link to any of these websites (e.g. a scientific publication or to our distributor’s websites), please note that they have their own privacy policies which should be reviewed. We have no liability or responsibility for the content or practices of these websites.

6. Google Analytics

Our websites use Google Analytics, a web analysis service provided by Google Inc. ("Google") to store "analytical cookies" on your device. This means that information about users and the use of our websites is transmitted to Google and processed on our behalf for the purpose of compiling reports on website activity, measuring website visits and visitors and providing similar services for us. This includes the transmission of your IP address, but it will not be merged with other Google data. In addition, your IP address is shortened (usually within the European Union) and saved by Google only in an abridged form. For data storage in the United States, Google's self-certification according to the Privacy Shield provides an appropriate level of data protection.

You can object to the processing of your data for these purposes by installing a browser plugin (https://tools.google.com/dlpage/gaoptout). Further information concerning the terms and conditions of use and data privacy can be found at http://www.google.com/analytics/terms/gb.html.

7. LinkedIn Social Plugins

We use LinkedIn social plugins on our websites (LinkedIn plugin), LinkedIn is operated by LinkedIn Corporation, 2029 Stierlin Court Mountain View, CA 94043, USA. For privacy matters outside of the USA, LinkedIn Ireland, Wilton Plaza, Wilton Place, Dublin 2, Ireland, is responsible. When you view one of our websites that contains the LinkedIn plugin, your internet browser is automatically prompted to the download of a display of the corresponding LinkedIn component of LinkedIn. LinkedIn receives information via the LinkedIn component that the data subject has visited our websites, provided that the data subject is logged in at LinkedIn at the time of visiting our website. Information regarding your surfing behaviour will be processed if you are logged in to LinkedIn regardless of whether you click on the LinkedIn plugin. You can prevent this transmission by logging out of your LinkedIn account before viewing one of our websites. You can obtain the LinkedIn privacy policy at https://www.linkedin.com/legal/privacy-policy

8. Twitter Social Plugins 

We use Twitter social plugins on our websites (Twitter plugin). Twitter is operated by Twitter, Inc. 1355 Market Street, Suite 900, San Francisco, CA 94103, USA. Every time an individual page of our websites, on which a Twitter button is integrated, is viewed, your Internet browser automatically downloads the presentation of the Twitter plugin to Twitter using the Twitter plugin. You can obtain further information on the Twitter plugin at https://about.twitter.com/en/resources/buttons. Through the Twitter plugin, Twitter learns which individual pages of our websites you visit. The purpose of this is to retransmit the contents of this Internet page to you through Tweets in order to promote our offerings. If you are logged into Twitter, Twitter can capture your surfing behaviour on our websites as well as the Twitter plugin activity, and attribute this to your Twitter account. Information regarding your surfing behaviour will be processed if you are logged into Twitter, regardless of whether you click on the Twitter plugin. You can prevent this transmission by logging out of Twitter before viewing our websites. You can obtain the Twitter data protection declaration (privacy policy) at https://twitter.com/privacy?lang=en.

User Conduct

You agree to follow the conduct rules listed below. If you fail to follow these conduct rules, MD Biosciences may, in its sole discretion, terminate or suspend your account without refund, in addition to pursuing any other legal and equitable remedies including but not limited to money damages.

  • You will not knowingly provide or post any false, misleading, or fraudulent information.
  • You will not use this site, or any products purchased from MD Biosciences for any illegal purpose.
  • You will not pretend to be someone you are not or otherwise impersonate any living person.
  • You will not interfere or tamper with the functioning of this site, nor will you attempt to gain access to information or control of the site not specifically granted to you.
  • You will not use this site to transmit any virus or similar destructive program or code.

Ownership and Use of Materials

The materials on this site belong to MD Biosciences and you are granted a limited, revocable, license to download or print one copy of the materials on this site, but only for the purpose of ordering products on the site. When you download or print a copy of the materials on this site, you must also include all copyright and other notices that are in the materials. The materials on this site are protected by United States and foreign copyright laws. If you use the materials in a way that is not clearly allowed by these Terms & Conditions, you are violating your contract with us and may be violating copyright, trademark, and other laws. In that case MD Biosciences automatically revokes your limited license to use the materials and you must immediately destroy any copies you have made. Title to the materials remains with MD Biosciences. All rights not expressly granted are reserved.

Modification

MD Biosciences reserves the right to make changes to the site, including these Terms and Conditions, at any time without notice.

Your Rights

You have the following data protection rights:

  • You have a right to be informed about how we process your personal information; MD Biosciences does this by way of this Privacy Notice.
  • If you wish to access, correct, update or request deletion of your personal information, you can do so at any time by contacting us using the contact details provided at the bottom of this Privacy Policy Notice.
  • You have the right to opt-out of marketing communications we send you at any time.  Similarly, if we have collected and processed your personal information with your consent, then you can withdraw your consent at any time. 

Security

MD Biosciences uses appropriate technical and organizational measures to protect the personal information that we collect and process about you.  The measures we use are designed to provide a level of security appropriate to the risk of processing your personal information.  We also have internal data security policies to protect your personal data, and we regularly review how we can maintain these high standards of privacy.

How to Contact Us

Should you have other questions or concerns about these privacy policies, please send us an email at products@mdbiosciences.com. 

Last modified 08 October 2018